Account and Relationship Manager - LATAM (f/m/d)

Clearstream Banking S.A. • New York

Who we are

Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies, covering the entire value chain of global financial markets.

Your career at Deutsche Börse Group

Responsibilities
•    Serve as client advocate liaising with product managers and delivery centers to ensure an excellent client experience
•    Proactively advise clients of service, product and regulatory changes and enhancements and identify opportunities to cross-sell 
•    Responsible for client planning activities as well as supporting the Client Executive to deliver the overall client and team strategy
•    Manage due diligence visits, questionnaires and client queries regarding Clearstream products and services
•    Coordinate and drive end-to-end global client relationship reviews 
•    Own and resolve escalated issues
•    Assist with ensuring assigned client portfolio is current with all KYC and compliance requirements

 

Qualifications / Required skills
•    Exceptional relationship management skills with the ability to articulate technical concepts
•    Strong presenting and consultative skills with the ability to identify the client’s needs and strategy 
•    Strong account planning and account management capability – aligning client strategy with Clearstream’ s solutions to drive deep and long-lasting revenue relationships with clients
•    Proven ability to cultivate existing client relationships and rapport with key client contacts
•    Ability to successfully collaborate with a geographically disperse set of partners to deliver client excellence  
•    Knowledge of custody and settlement environment, including products, business environment and drivers. Strong knowledge required of securities finance, including collateral management, repo, financing structures,  securities lending and emerging regulation regarding margin collateral
•    University degree in Business Administration, Finance or relevant
•    English and Spanish proficiency required as well as an understanding of the  local/cultural nuances important for client trust.  Portuguese a differentiator
 

Why Deutsche Börse Group?

We are committed to providing a work environment which makes our employees both feel at ease and reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Careers with a future

Whether you are an apprentice, a trainee, a young or experienced professional – with us your career is off to a good start that holds many different paths to develop and reach the next level. Your professional future is in your hands – as a manager, expert or project manager. You can count on our support as well as further education and training measures.

Diversity & Inclusion

We embrace diversity. As the cornerstone of our success, your contribution counts – irrespective of gender, nationality, ethnic or social background, religion or worldview, disability, age, sexual preference and identity.

Exciting, cutting-edge projects

“Boredom” is a concept unknown to us. With us you are part of a company that is shaping the future and where you can make a difference and actively participate – by supporting companies and start-ups going public, developing trading technologies or designing the cloud infrastructure for a highly regulated environment.

Guiding principles

We at Deutsche Börse create trust in the markets of today and tomorrow. Our collaborative efforts are defined by integrity, responsibility and transparency as well as by mutual respect and appreciation, both within our organisation and externally.

International environment

Our market infrastructures are connected globally: whether in Singapore, London, Chicago, Luxembourg or Dubai – working with us means collaborating with colleagues and teams across 40 locations from more than 100 nations

Security and growth

Our company is experiencing healthy growth, not least due to our diversified business model. As a globally active exchange organiser, we provide market participants with consistently safe infrastructures that stimulate growth along the entire value chain. For you this means: a secure and promising workplace!

Team spirit

Our employees work in great teams and therefore enjoy working with us. This is reflected in our annual employee surveys. No matter how great the challenges posed by the markets might be – we support each other, work together closely to successfully complete projects and face change with a positive, collaborative approach.

Work-life balance

We offer a work environment, in which professional and private life can interact individually. Flexible working time models, allowance for childcare, working remotely, studying alongside your job or part-time models – we give you the opportunity to adapt your job to your life situation.

Contact
Deutsche Börse Campus Recruiting Team

Deutsche Börse Campus Recruiting Team

Are you interested in an internship, an apprenticeship or a working student job?

Send e-mail

+49-(0) 69-2 11-1 18 10

Our Campus Recruiting Team is looking forward to your call or e-mail.

Deutsche Börse Recruiting Team

Deutsche Börse Recruiting Team

Are you planning your next career step with us?

Send e-mail

+49-(0) 69-2 11-1 18 10

Our Recruiting Team is looking forward to your call or e-mail.

Ready to start your career with us?

Apply now!