Client Services - Contracts and Invoices Officer (f/m/d)

Deutsche Börse Branch Prague • Prague

Learn. Develop. Grow. But always: Share value

Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow – personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value!

Who we are

Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.

Prague

Your career at Deutsche Börse Group

Your area of work:

Deutsche Börse’s Data Services business supports capital market participants in their digital transformation and is consistently at the forefront of market data digitization. Our clients are the leading financial organizations worldwide, amongst them the leading investment banks, hedge funds, high frequency trading firms and specialist providers of financial information.

We are looking to hire a Contracts and Invoices specialist within the Client Services Unit. In this role you will be responsible for administrating Data Services’ client contracts and invoices, and you will be processing all related client requests.

The Client Services team accompanies our clients through their whole lifecycle with market-leading services: from contract processing, to preparing and ensuring correct billing, as well as providing daily support regarding contracts and invoices.

Furthermore, we support and maintain Data Services’ administrative and technical tools and processes. We also cooperate on pricing projects, new co-operations and new initiatives, and support process optimization.

The Position is limited until 31 Dec 2024.

Your responsibilities:

Customer support with regards to Data Services contracts and invoices
Set-up and maintenance of contract details within all relevant systems
Monthly billing runs and ad hoc invoicing
Internal and external reporting related to Data Services products
Interface between customers and internal business units
Maintenance of client master data

Your profile:

At least 1-2 years of relevant professional experience
Very good language skills in written and spoken English is required. German is a plus.
Good command of MS Office. SAP (CRM7, R3, S4) knowledge is a plus
Strong customer orientation, quality focus and strong follow-up skills
Team player

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, part-time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.