IT Change Manager (f/m/d)

Clearstream Services S.A. • Luxembourg

Learn. Develop. Grow. But always: Share value

Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow – personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value!

Who we are

Who we are

Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.


Your career at Deutsche Börse Group


Your area of work:


The CFCL IT department is tasked with ensuring effective operational service, availability and performance of the IT applications, infrastructure and workspace that support the business of CFCL, as well as contributing to the evolution of applications which support CFCL clients. The department is led by the Chief Information Officer who is a member of the Executive Board of CFCL. The IT function provides day to day oversight of service outsourcing relationships within Deutsche Boerse Group, and with external suppliers, monitoring SLAs and agreed KPIs in support of critical systems and services, and providing oversight on IT-related change programmes.


As IT Change Manager for CFCL, you will act as Change Portfolio Manager for CFCL (reporting directly to the CIO, and collaborating with the CFCL IT Service Delivery Management and IT Contract & Finance Manager), and you will take responsibility for oversight of BAU change, IT projects and IT programmes conducted by internal and external outsourcing partners. In this role, you will work closely with Product Management to clarify, classify and prioritise requirements from internal partners and clients, and provide regular reporting and oversight of the activities of outsourced project/release management and development teams in delivering changes to the CFCL Application and service landscape.




Your responsibilities:




  • Provide delivery oversight for all CFCL projects, managing project status and risk across budget, resourcing, timelines and other dimensions as appropriate.

  • Provide regular reporting on the project portfolio to the CFCL CIO and steering committees.

  • Support granular budget preparation activities across the CFCL change portfolio through workshops with outsource partners and CFCL Contract & Finance Manager.

  • Manage impact assessments for proposed changes to CFCL production systems as part of overall planning and budgeting tasks.

  • Drive the management of Risks, Actions, Issues and key Decisions for CFCL projects at portfolio level, working with partner Project Managers and workstream owners to catalog, manage and close all items in the RAID log.

  • Drive the Service Acceptance Certification Approval process (SAC) for IT projects, and provide granular change management and approvals for small maintenance projects (e.g. system upgrades) in consultation with business stakeholders.



Your profile:



  • Bachelor’s Degree or higher in an IT / Information Systems discipline or equivalent working experience in IT.

  • At least 7 years of relevant professional experience in the specification/delivery of IT projects, with 3+ years of direct project or portfolio management experience.

  • Excellent understanding of IT change and delivery management including budgeting, RAID management

  • Understanding of various project methodologies is required, PMI/Prince2 certification and/or practical Agile delivery experience would be advantageous.

  • Excellent written and verbal communication skills in English, with strong ability to interact with business and technical teams. French/German language skills will be an asset.

  • Previous experience with core banking systems and/or cloud services are considered advantageous.


Why Deutsche Börse Group?

We are committed to providing a work environment which makes our employees both feel at each other and reach their full potential. Our standards go far beyond simply matching candidate with the suitable position.

Exciting, cutting-edge projects

“Boredom” is a concept unknown to us. With us you are part of a growing company that is shaping the future and where you can make a difference and actively participate – by supporting companies and start-ups going public, developing trading technologies or designing the cloud infrastructure for a highly regulated environment.

International environment

Our market infrastructures are connected globally: whether in Singapore, London, Chicago, Luxembourg or Dubai – working with us means collaborating with like-minded colleagues and teams across over 60 locations from more than 100 nations.

Security and growth

Our company is experiencing healthy growth, not least due to our diversified business model. As a globally active exchange organiser, we provide market participants with consistently safe infrastructures that stimulate growth along the entire value chain. For you this means: a secure and promising workplace!

Complementary health insurance

Your well-being and that of your family is important to us! We offer an optional supplementary healthcare scheme that complements your health insurance with the possibility to enrole family members, as well.

Diversity & Inclusion

We embrace diversity. As the cornerstone of our success, your contribution counts – irrespective of gender, nationality, ethnic or social background, religion or worldview, disability, age, sexual preference and identity.

Our values

We at Deutsche Börse create trust in the markets of today and tomorrow. We want to achieve this common goal with performance, reliability, integrity, openness and responsibility. Mutual respect and appreciation are of particular importance. Our values shape our culture and behaviour – both within our organisation and externally.

Team spirit

Our employees work in great teams that drive positive change – and therefore they enjoy working with us. This is reflected in our annual employee surveys. No matter how great the challenges posed by the markets might be – we support each other, work together closely to successfully complete projects and face change with a positive, collaborative approach.

Work-life balance

We offer a work environment, in which professional and private life can interact individually. Flexible working time models, allowance for childcare, working remotely, studying alongside your job or part-time models – we give you the opportunity to adapt your job to your life situation.

Careers with a future

Whether you are an apprentice, a trainee, a young or experienced professional – with us your career is off to a good start that holds many different paths to develop and reach the next level. Your professional future is in your hands – as a manager, expert or project manager. You can count on our support as well as further education and training measures.

Interest subsidy

Benefit from tax optimisation: we offer you an interest subsidy on mortgage loans to optimise the tax on your premiums.

Our hybrid work model

Personal exchange and the collaborative atmosphere at our offices are an important part of our corporate culture. At the same time, we offer our employees the flexibility to work remotely several days per week in line with business needs and local regulation.

Sports allowance​

We support you in staying fit! We subsidise 6-month or annual memberships for the fitness or sports club of your choice.

Campus Recruiting

Campus Recruiting

Are you interested in an internship, an apprenticeship or a working student job?


Our Campus Recruiting Team is looking forward to your call or e-mail.

Recruiting Team

Recruiting Team

Take your career to the next level with us and embrace new challenges!


Our Recruiting Team is looking forward to your call or e-mail.

Ready to start your career with us?

Apply now!