IT Change Manager (f/m/d)

Clearstream Services S.A. • Luxembourg

Learn. Develop. Grow. But always: Share value

Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow – personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value!

Who we are

Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.

Luxembourg

Your career at Deutsche Börse Group

Your area of work:

The CFCL IT department is tasked with ensuring effective operational service, availability and performance of the IT applications, infrastructure and workspace that support the business of CFCL, as well as contributing to the evolution of applications which support CFCL clients. The department is led by the Chief Information Officer who is a member of the Executive Board of CFCL. The IT function provides day to day oversight of service outsourcing relationships within Deutsche Boerse Group, and with external suppliers, monitoring SLAs and agreed KPIs in support of critical systems and services, and providing oversight on IT-related change programmes.

As IT Change Manager for CFCL, you will act as Change Portfolio Manager for CFCL (reporting directly to the CIO, and collaborating with the CFCL IT Service Delivery Management and IT Contract & Finance Manager), and you will take responsibility for oversight of BAU change, IT projects and IT programmes conducted by internal and external outsourcing partners. In this role, you will work closely with Product Management to clarify, classify and prioritise requirements from internal partners and clients, and provide regular reporting and oversight of the activities of outsourced project/release management and development teams in delivering changes to the CFCL Application and service landscape.

Your responsibilities:

Provide delivery oversight for all CFCL projects, managing project status and risk across budget, resourcing, timelines and other dimensions as appropriate.
Provide regular reporting on the project portfolio to the CFCL CIO and steering committees.
Support granular budget preparation activities across the CFCL change portfolio through workshops with outsource partners and CFCL Contract & Finance Manager.
Manage impact assessments for proposed changes to CFCL production systems as part of overall planning and budgeting tasks.
Drive the management of Risks, Actions, Issues and key Decisions for CFCL projects at portfolio level, working with partner Project Managers and workstream owners to catalog, manage and close all items in the RAID log.
Drive the Service Acceptance Certification Approval process (SAC) for IT projects, and provide granular change management and approvals for small maintenance projects (e.g. system upgrades) in consultation with business stakeholders.

Your profile:

Bachelor’s Degree or higher in an IT / Information Systems discipline or equivalent working experience in IT.
At least 7 years of relevant professional experience in the specification/delivery of IT projects, with 3+ years of direct project or portfolio management experience.
Excellent understanding of IT change and delivery management including budgeting, RAID management
Understanding of various project methodologies is required, PMI/Prince2 certification and/or practical Agile delivery experience would be advantageous.
Excellent written and verbal communication skills in English, with strong ability to interact with business and technical teams. French/German language skills will be an asset.
Previous experience with core banking systems and/or cloud services are considered advantageous.

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, part-time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.