IT Operations - Lead Application Support Engineer (f/m/d)

Clearstream Services S.A. • Luxembourg

Learn. Develop. Grow. But always: Share value

Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow – personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value!

Who we are

Who we are

Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.


Your career at Deutsche Börse Group

Your area of work


Investment Funds Service IT builds and maintains several applications to provide our Clearstream customers with performing and efficient tools to manage Investment Funds Order Routing and Transfer, Custody or Settlement activities over multiple types of media including SWIFT 15022, 20022, Front-End, Fax, etc.


We are looking for a dedicated Investment Funds Services (CFS) IT Operation –Lead Application Support Engineer (M/F) to join our CFS IT centre in Luxembourg and help us to support the functional and technical test cycles (from Integration Test till the implementation in Production) of our Post Trade systems. Our requirements in terms of complex functionality, high reliability and availability will thoroughly challenge your testing skills and provide opportunities for continuous improvement. You will report directly to IT OPS Head of unit and work in close collaboration with him acting as deputy when required .


Your responsibilities


  • Overseeing the Application Support team by organising and planning work in line and recurring activities

  • Becoming the ‘go-to’ person for Business Engineering and developers/testers for release management and production readiness criteria

  • Providing software/business application support in a cross-functional delivery model

  • Performing analyses on software application functionality and suggesting improvements

  • Ensuring effective front-end and back-end functionality of applications

  • Collaborating with the software development engineers, testers, business analysts and internal/external users in order to improve application performance

  • Managing code migration across environments to ensure continued and synchronised functionality

  • Establishing the root causes of application errors and ensure timely resolution

  • Keeping a record of configuration changes and scheduling application updates/upgrades

  • Documenting processes and monitoring application performance metrics

  • Contributing significantly to SDLC on the Ops part


Your profile


  • Diploma in IT and 2-5 years of proven professional experience in a similar position or a senior position

  • Technical skills in the following domains are essential:

    • Linux (RedHat) operating system: expert skills as users (ksh, csh, etc.) and basic skills as System Administrators.

    • Good knowledge of JBOSS or Weblogic.

    • Windows operating system basic skills (start/stop/monitor of services, powershell, administration).

    • Good knowledge of SQL.

    • Cloud Technologies -Infrastructure : Ms Azure , GCP .

  • Additional skills in one or more of the following areas will be of advantage:

    • Oracle Database Administration knowledge.

    • Knowledge of batch scheduler UC4.

    • Knowledge of Automation tools like Jenkins , Terraform ,Ansible

    • Knowledge of Site Reliability Engineering or Ability to Improve robustness, monitoring , alerting via tools/scripts development.

  • The following interpersonal skills are essential

    • Excellent team spirit and communication skills.

    • Highly committed to challenging deadlines, curious and motivated.

    • Solution oriented, able to set priorities and deliver under periods of higher stress.

    • Proficiency in both written and spoken English is essential, French can be beneficial.

    • Ability to lead projects and teams

    • Ability to learn and to understand and apply new technologies

    • Troubleshooting skills combined with excellent analytical skills,

    • Committed & a natural team-player, with the ability to also be extremely effective independently

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.


We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, part-time models, childcare allowance, or the possibility to study alongside your job.


Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.


We promote individual development by offering internal development programmes, mentoring, further education and training budgets.

Ninwe Gourie – Campus Recruiting

Ninwe Gourie – Campus Recruiting

Are you interested in an internship, an apprenticeship or a working student job?


Our Campus Recruiting Team is looking forward to your call or e-mail.

Recruiting Team

Recruiting Team

Take your career to the next level with us and embrace new challenges!


Our Recruiting Team is looking forward to your call or e-mail.

Ready to start your career with us?

Apply now!