Operations Manager (f/m/d)

Clearstream Fund Centre AG • Zurich

Learn. Develop. Grow. But always: Share value

Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow – personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value!

Who we are

Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies, covering the entire value chain of global financial markets.


Your career at Deutsche Börse Group

Field of Activity

You will be working in the Platform Operations section within Clearstream Fund Centre in Zurich. You will be supporting the core business related day-to-day processes carried out by the Platform Management team, which would include cash and billing processes, reconciliation and troubleshooting, onboarding of new fund ranges, operational trailer fee management, asset processing as well as liaising with our B2B business partners. We are a fast-growing business unit within Clearstream/Deutsche Börse and manage legal, administrative and financial relationships with external fund provider companies on behalf of the fund platform for our business partners.

Do you prosper in a client-focused role that interacts with B2B business partners as well as internal teams in Clearstream? Are you at your best when providing high quality client services, working on improving these services and cooperating closely with our B2B business partners and the many stakeholders of Clearstream involved? 


Tasks/ responsibilites


  • Performance of reconciliation tasks whereby working closely with Sales and Asset Manager Network Relationship Managers but also directly communicating with our Business Partners
  • In charge of allocating cash receivables 
  • Coordination and processing of outgoing payments towards clients
  • Creation and verification of recurring trailer fee and service fee reports 
  • Support Client Service in the onboarding of new Business Partners 
  • Support regular business acceptance testing activity in the context of system releases and launch of new products and services
  • Provide support for the development and ongoing optimisation of internal processes with key stakeholders within Clearstream


Quelification/ required skills:

  • Ideally 3-5 years of experience in the financial industry
  • Educated to degree level
  • Good understanding of the financial services industry and especially in the area of investment funds
  • Very good problem solving and analytical skills
  • Able to work to deadlines and targets, whilst delivering a high quality of work.
  • Superior command of MS Office applications, in particular Excel as well as, basic understanding of MS Access, SQL and SAP
  • Self-motivated and able to work both independently, as well as, within a team
  • Excellent client and service orientation
  • Well-organized, accurate, proactive, conscientious and resilient
  • Strong communication skills, both verbal and written
  • Fluency in English, French/German/Italian language skills will be an asset

Why Deutsche Börse Group?

We are committed to providing a work environment which makes our employees both feel at ease and reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Careers with a future

Whether you are an apprentice, a trainee, a young or experienced professional – with us your career is off to a good start that holds many different paths to develop and reach the next level. Your professional future is in your hands – as a manager, expert or project manager. You can count on our support as well as further education and training measures.

Diversity & Inclusion

We embrace diversity. As the cornerstone of our success, your contribution counts – irrespective of gender, nationality, ethnic or social background, religion or worldview, disability, age, sexual preference and identity.

Exciting, cutting-edge projects

“Boredom” is a concept unknown to us. With us you are part of a company that is shaping the future and where you can make a difference and actively participate – by supporting companies and start-ups going public, developing trading technologies or designing the cloud infrastructure for a highly regulated environment.

Guiding principles

We at Deutsche Börse create trust in the markets of today and tomorrow. Our collaborative efforts are defined by integrity, responsibility and transparency as well as by mutual respect and appreciation, both within our organisation and externally.

International environment

Our market infrastructures are connected globally: whether in Singapore, London, Chicago, Luxembourg or Dubai – working with us means collaborating with colleagues and teams across 40 locations from more than 100 nations

Security and growth

Our company is experiencing healthy growth, not least due to our diversified business model. As a globally active exchange organiser, we provide market participants with consistently safe infrastructures that stimulate growth along the entire value chain. For you this means: a secure and promising workplace!

Team spirit

Our employees work in great teams and therefore enjoy working with us. This is reflected in our annual employee surveys. No matter how great the challenges posed by the markets might be – we support each other, work together closely to successfully complete projects and face change with a positive, collaborative approach.

Work-life balance

We offer a work environment, in which professional and private life can interact individually. Flexible working time models, allowance for childcare, working remotely, studying alongside your job or part-time models – we give you the opportunity to adapt your job to your life situation.

Campus Recruiting

Campus Recruiting

Are you interested in an internship, an apprenticeship or a working student job?


Our Campus Recruiting Team is looking forward to your call or e-mail.

Recruiting Team

Recruiting Team

Take your career to the next level with us and embrace new challenges!


Our Recruiting Team is looking forward to your call or e-mail.

Ready to start your career with us?

Apply now!