Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 16,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team!
Working Student - IT Touchpoint (f/m/d)
Deutsche Börse AG • Frankfurt am Main
Who we are
Deutsche Börse Group is one of the world’s leading exchange organisations and an innovative market infrastructure provider. With our products and services, we ensure that capital markets are fair, transparent, reliable, and stable. Together, we develop state-of-the-art IT solutions and offer our IT systems all over the world. Play a key role in our mission: to create trust in the markets of today and tomorrow.
Frankfurt am Main
Your career at Deutsche Börse Group
Your area of work
Our mission is to continuously provide a user centric modern workplace solution on a people before technology principle focusing on user experience and integrating all relevant means of modern and digital technology. As a working student (f/m/d) you will support the IT Touchpoint team to provide face to face IT support as well as support for modern end user devices and infrastructure.
Your responsibilities:
- You analyse and resolve technical user problems in a face to face support
- You provide support for end user devices (mobile phones, laptops) and assist with initial device setup
- You take ownership and responsibility of user satisfaction
- You will gain insight into a highly professional device management with standardised infrastructure and security measures in a globally operating company
- In addition, you assist with organising and preparing hardware lifecycle exchanges or rollouts
Your profile:
- You are enrolled during the entire period of activity at a state-recognized university as a regular student and have completed at least 1 semester (Desired study focus in the fields of informatics, business informatics, mathematics or physics)
- As a Digital Native you ideally have already gained first practical experience in the context of user support in an IT support company, an own business or during school and student days
- You bring in team spirit, strong social competence, self-motivation and communication skills
- Your strong analytical thinking & problem resolution skills are paired with sensitivity regarding user needs and requirements
- Native German and excellent English language skills are mandatory
Start date: 01/10/2026
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.
Contact
Ninwe Gourie – Campus Recruiting
Are you interested in an internship, an apprenticeship or a working student job?
Send e-mail E-Mail copied! Copy E-Mail?
Our Campus Recruiting Team is looking forward to your call or e-mail.
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