Pre-Production Support Operator (f/m/d)

Clearstream Services Prague Branch • Prague

Learn. Develop. Grow. But always: Share value

Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow – personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value!

Who we are

Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.

Prague

Your career at Deutsche Börse Group

Your area of work:

You will provide support of applications within the Clearstream pre-production environment. You will ensure the availability of all services in a daily basis for Customers and maintain the environment regularly with the code and patches required.

Your Responsibilities

You will support the pre-production environment and will solve IT incidents with innovative solutions to ensure that a maximum service level is provided to Customers
You will implement, integrate and support third party software as well as internally developed applications within the Clearstream Services IT pre-production environments
You will analyse problems and resolve issues. You will perform monitoring, tuning and optimisation of performance of in-house Clearstream IT applications as well as third party software whilst ensuring maximum availability and service to Customers
You will deploy Clearstream business applications to end users
You will respond to Customers and Internal users’ queries
You will know and follow processes in place and will be able to adapt yourself to any new situation
You will be able to support multiple applications running on Linux or NT platforms

Your Profile

University degree in an IT related discipline or equivalent through relevant work experience
Good knowledge of English (in written and spoken)
At least 2 years of experience with pre-production/testing environments
Experience with Linux and NT environments is required
Good knowledge of one or more of the following tools is a plus: GitHub, Jenkins, Jira, OpenShift, JBOSS, Weblogic
Oracle SQL and/or MS SQL knowledge is an advantage
Team spirit, open-minded and open for changes
Ability to work in a customer-facing role, service-oriented attitude, and attention to detail
Highly motivated, organized individual able to work effectively with minimal supervision
Dedication, team and communication skills, flexibility as well as competent handling of MS Office applications round out your profile

You can look forward to our benefit package:

Hybrid Work and Flexible working hours
Work from abroad - 12 days of remote work from EU countries per year
Group Share Plan - discount on company shares
Pension fund contribution - 3% of your gross salary (5% after 5 years with us)
Health & Wellbeing - fully covered Multisport card, life & accident insurance, sick days and 100% salary contribution during sick leave (up to 56 days)
25 vacation days
Mobility - fully covered public transport in Prague & free parking
Flexible Benefit Account (Pluxee) - 1200 per month
Personal Development - annual budget of €690 ... and way more!

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.