Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team!
Service Delivery Manager - Product Delivery (f/m/d)
Deutsche Börse AG • Frankfurt am Main
Who we are
Deutsche Börse Group is one of the world’s leading exchange organisations and an innovative market infrastructure provider. With our products and services, we ensure that capital markets are fair, transparent, reliable, and stable. Together, we develop state-of-the-art IT solutions and offer our IT systems all over the world. Play a key role in our mission: to create trust in the markets of today and tomorrow.
Frankfurt am Main
Your career at Deutsche Börse Group
Your area of work:
The Derivatives & Cash Trading IT department is responsible for the design, development, testing, deployment, and operation of advanced trading platforms and support systems for Deutsche Börse Group's Eurex and Xetra markets, as well as for DBG's partner exchanges.
The primary duty of the Product Delivery unit is to plan, coordinate, execute, and manage a variety of tasks essential for the successful implementation of a trading platform or trading support system, software release, or new process within dynamic trading environments.
Your responsibilities:
- Provide support in defining, coordinating, and facilitating a comprehensive array of activities essential for the delivery of systems and services.
- Encourage collaboration and coordination among project teams, organizational units and stakeholders across different departments to help ensure efficient service delivery.
- Monitor the progress of various activities and facilitate the presentation of project-related information and reports to management and key stakeholders.
- Support the development and upkeep of project documentation and publications intended for both internal and external parties.
Your profile:
- Bachelor's degree in a technical or business-related field.
- A solid fundamental knowledge of various technical topics, including firewalls, routing, network protocols, software development and deployment. Previous experience in IT operations or software development will be advantageous.
- A demonstrated interest or experience in project coordination or support, encompassing fundamental planning, execution, and monitoring responsibilities. Additionally, developing communication and relationship-building skills is important to facilitate effective interactions with stakeholders.
- Developing problem-solving skills to identify issues that could affect service delivery and propose solutions within established procedures, with guidance from senior team members.
- Effectively working within a diverse team framework, contributing towards common objectives and actively engaging in collaborative initiatives.
- Good written and verbal communication skills in English (German would be an advantage) with the ability to assist in the preparation and presentation of complex information in a clear and concise manner.
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.
Our story
Our Story - Deutsche Börse Group in 120 Seconds
Contact
Recruiting Team
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