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Working Student - Service Management (IT) (f/m/d)
Deutsche Börse AG • Frankfurt am Main

Who we are
Deutsche Börse Group is one of the world’s leading exchange organisations and an innovative market infrastructure provider. With our products and services, we ensure that capital markets are fair, transparent, reliable, and stable. Together, we develop state-of-the-art IT solutions and offer our IT systems all over the world. Play a key role in our mission: to create trust in the markets of today and tomorrow.
Frankfurt am Main
Your career at Deutsche Börse Group
Your area of work
As a working student in our Service Management team (f/m/d), you will contribute to the enhancement and maintenance of internal tools and processes, particularly those based on Microsoft technologies. You will work closely with account managers and service owners to support contract management, data quality assurance, and tool optimization.
Your responsibilities:
- You support the team in the management of intercompany contracts using dedicated tools
- You perform quality checks and data validation within service management platforms
- You assist in the configuration and continuous improvement of Microsoft Power BI dashboards
- You help document service processes and contribute to ongoing improvement initiatives
- Furthermore, you participate in access and role management tasks using IAM (Identity and Access Management) tools
Your profile:
- You are enrolled as a regular student at a state-recognised university for the entire duration of your employment and have completed at least two semesters in (business) informatics, computer science, mathematics, or a related technical field
- Your initiative, commitment and ability to work independently, accurately and with a clear focus will enable you to integrate quickly into the team
- You also have very good communication and organisational skills
- In addition, you have very good knowledge of MS Office (Word, Excel and Power Point), Power BI (SharePoint and JIRA is a plus)
- You are fluent in written and spoken English
- Your initiative, commitment and ability to work independently, accurately and with a clear focus will enable you to integrate quickly into the team
Start date: 01/11/2025
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.

Ninwe Gourie – Campus Recruiting
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