Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow – personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value!
Relationship Support Officer-Fix Term Contract 10 months (f/m/d)
Clearstream Banking S.A. • Luxembourg
Learn. Develop. Grow. But always: Share value
Who we are
Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.
Luxembourg
Your career at Deutsche Börse Group
Your area of work:
The area is responsible for: Protecting and developing the revenue generated from Clearstream’s global client base in over 110 countries and across more than 1,000 client relationships; Managing global client relationships across Clearstream through our network of international offices; Working with colleagues across Deutsche Börse Group to coordinate our strategic Group relationships.
Your responsibilities:
The successful candidate will be responsible for providing a strong support to the Relationship Manager in his mission to looking after customers in Northern Europe and assist them with their business requirements by offering the best solution possible.
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Assist managing the relationships with customers
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Help performing regular KYC checks
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Ensure strong day-to-day service level. Support the Relationship Manager/Relationship Director in the query solving and administration process, including contractual reviews and due-diligence visits
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Support projects in the organization
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Support and involve Product Management in their aim to deliver new and enhanced products offerings
Your profile:
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University degree in business studies or comparable qualification
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3 years+ Client Management experience in post trade services or similar
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Goal oriented, team player and customer focussed
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Good presentation and communication skills
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Proficiency (negotiation level) in written and spoken French and English
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Additional languages would be considered an advantage
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Dedication, flexibility as well as competent handling of MS Office applications round out your profile.
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.
Our story
Our Story - Deutsche Börse Group in 120 Seconds
Contact
Recruiting Team
Take your career to the next level with us and embrace new challenges!
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