Key Account Management

Deutsche Boerse Market Data+Services Singapore Pte. Ltd. • Singapore

Learn. Develop. Grow. But always: Share value

Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow – personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value!

Who we are

Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.

Singapore

Your career at Deutsche Börse Group

Field of Activity

To provide first line of support for a new digital offering of the Fund Services business line based on the FundsDLT platform towards Asian-based clients, in accordance with highest business standards.

Overall role is to act as the first line of support, Clearstream Fund Services covering Asia Pacific, particularly monitoring the platform, supporting operational activities and participating to testing activities.

Your Responsibilities:

Monitor & perform investigation on the FundsDLT platform
Support the operational activities, managing exceptions and operations
Provide customer services and support
Participate to the different testing activities
Provide client feedback to Fund Services management
Support the design, implementation and maintenance of the FundsDLT platform
Prepare reports for the respective committees in line with their defined mandates and terms of references
Prepare and conduct training for Fund Services staff

Our Requirements

Recently, graduated (master, thesis ...) with outstanding results. Potentially, you have a couple of years of relevant experience in Singapore and Hong Kong with a focus on financial services/banking/financial market infrastructure providers or IT/fintech providers.
You are passionate by the technology and your academic background gave you a solid knowledge of current innovative solutions or tools:
- Understanding of various DevOps tools and technologies like Jenkins, Docker, Kubernetes, etc.
- Knowledge in scripting languages like Python, Bash, or Ruby.
- Knowledge of cloud platforms like Azure, Google cloud.
- Familiarity with Continuous Integration and Continuous Deployment processes.
- Understanding of infrastructure as code tools such as Terraform.
- Knowledge of version control systems like Gitlab.
- Experience with system monitoring tools.
- Understanding of networking protocols and principles.
- Proficiency in database management and SQL, Elasticsearch.
- Understanding of Kubernetes architecture and its core components.
Strong problem-solving skills and a collaborative attitude.
Ability to manage complex processes: understanding, describing, documenting, solving, improving.
Proficiency in written and spoken English; proficiency in any other languages (like Chinese, French, Spanish, German or Italian) would be an additional benefit.
Communication skills
Ability to analyse and solve complex issues thanks to your analytical/logical skills, a good common sense and a natural curiosity.
Team player, able to work independently on complex matters/ projects
Enjoy Working in an international and diverse team

Location: Singapore

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.