Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 16,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team!
Associate VP, Relationship Manager
CBL Japan Branch • Tokyo
Who we are
Deutsche Börse Group is one of the world’s leading exchange organisations and an innovative market infrastructure provider. With our products and services, we ensure that capital markets are fair, transparent, reliable, and stable. Together, we develop state-of-the-art IT solutions and offer our IT systems all over the world. Play a key role in our mission: to create trust in the markets of today and tomorrow.
Tokyo
Your career at Deutsche Börse Group
Field of Activity
The Relationship Manager is responsible for developing new sales and relationships, growing incremental businesses from existing clients, strengthening relationships with internal stakeholders, resolving service issues to increase clients’ satisfaction and coaching Client Account Manager and Customer Service.
Your Responsibilities:
▪Sales of Clearstream Products
▪Increasing sales and revenue
▪Establishment of new and active maintenance of existing customer relationships in the securities and processing area, including contract and condition negotiations
▪Monitoring service levels, escalating and resolving potential operational problems to ensure high quality standards
▪Planning, preparation, and implementation of sales activities based on market observation and analysis, development of cross- / up-selling potential as well as the pursuit of short and long-term sales targets
▪Analysis and presentation of market and customer data for sales and decision presentations as well as creation of presentations for internal and external use
▪Coordination and communication of customer requirements regarding product management, control of the implementation as well as advising customers on process optimization, account openings and other activities in new and day-to-day business
▪Identifying the needs of prospective clients and develop new business opportunities
▪Continuous analysis of the operational and financial situation of customers / customer identification (KYC) to limit possible operational / economic risks
▪Perform periodic KYC review of existing accounts
▪Briefing and updating directly Head of Branch and also to the Head of North Asia on the business matters
▪Matters accompanying the previous items.
Our Requirements
• Years of experience: Min 7 years of relevant experience in Relationship Management is a must; Sales experience is highly desirable
• Education Qualifications: Bachelor’s Degree
•Strong language skills in English and Japanese speaking is a plus
•Knowledge of the banking sector, with good network contacts
•Experience in custody services is a plus
•Self-initiative, highly motivated and influencing skills
•Motivator and very target oriented
Location: Tokyo, Japan
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.
