Sales and Relationship Management (f/m/d)

Clearstream Fund Centre AG • Zurich

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Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team!

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Who we are

Who we are

Deutsche Börse Group is one of the world’s leading exchange organisations and an innovative market infrastructure provider. With our products and services, we ensure that capital markets are fair, transparent, reliable, and stable. Together, we develop state-of-the-art IT solutions and offer our IT systems all over the world. 

Within the Deutsche Börse Group, Clearstream is an international central securities depository (ICSD). It provides post-trade infrastructure and securities services for the international market and 59 domestic markets worldwide, with customers in 110 countries.

Zurich

Your career at Deutsche Börse Group

 

Your Area of Work:

 

As an Clearstream Funds Services Relationship Manager your goal is to assist, support and liaise with our clients and managing a portfolio of relationships with a technical understanding of our suite of Clearstream Funds Services products offering across Switzerland, Austria and Liechtenstein to the Wealth Management, Private Bank, Fund Platform, and Banking sector.  This will involve our extensive mutual funds and alternative funds offering on Vestima, ETFs, Data as well as our distribution support service from Clearstream Fund Centre. You are tasked to improve both the quality of our services and be responsible for revenue generation and growth.

Together with a team of experts in relationship management and sales, you will be a key part of a growing commercial team and significantly contribute to the Clearstream Fund Services 4D (Dealing, Distribution, Data, Digital) strategy.

 

Your Responsibilities:

 

  • Manage Client relationships in the region, as well as and develop new relationships with new clients.
  • Ensure that issues, whether contractual, commercial or operational are resolved to both the company’s and the customer’s satisfaction.
  • Prepare and implement documentation to customers in line with internal compliance, credit, legal and audit requirements incl. KYC for each customer, credit facilities, governing documentation update.
  • Prepare, co-ordinate and deliver customer visits and presentations
  • Ensure prospects are turned into satisfied customers by migrating them quickly and efficiently
  • Promote Vestima/Fund Centre to ensure that we have maximum coverage for your client's activity.
  • Build an account plan for each customer and ensure our value proposition is positioned as the market model of the future.  Ensure that all levels of your clients are covered.
  • Know your client’s commercial situation. 
  • Represent Clearstream at external events, be it in conferences or Industry bodies working groups.
  • Build working relationships with key stakeholders and influencers in target organisations.
  • Organize or contribute to the organization of regional customer events.
  • Maintain professional knowledge, keep abreast of general market updates, industry developments and competitor’s activities

 

Your Profile:

  • University degree in Economics, Business Administration, Finance, or another relevant subject.
  • Excellent communication, negotiation, presentation skills, customer focus and service orientation
  • Experience of managing sustainably client relationships
  • Good understanding of banking products and processes in the funds industry
  • Excellent organisational skills, communication skills, customer focused, ability to act independently and work well as a team player
  • Capacity to work independently, have a curious state of mind, results oriented.
  • Occasional travel will be expected 
  • Language: English & German. Knowledge of French would be an advantage.

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.

Development

We promote individual development by offering internal development programmes, mentoring, further education and training budgets.

Our story

Our Story - Deutsche Börse Group in 120 Seconds
Our Story - Deutsche Börse Group in 120 Seconds
Contact
Recruiting Team

Recruiting Team

Take your career to the next level with us and embrace new challenges!
 

+496921111810

Our Recruiting Team is looking forward to your call or e-mail.

Ready to start your career with us?

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