Your area of work
Working as part of a team, Analyst – Fund Operations are critical to the success of our client relationships and Global Fund Operations. Working as part of a Client Team managing the various aspects of the Funds Order lifecycle, ensuring excellence in service delivery towards our valued Clients.
The Client role is an entry level position with full training provided encompassing a wide range of tasks including:
- Order execution subscriptions, redemptions and switches
- Transfers execution and settlement
- Middle office and settlement functions for trades
- Client queries and client support / management
- Mandatory Corporate Action Cash & Share events
- Securities Reconciliations
- Ad hoc projects as required
Your Responsibilities
The Analyst will work as part of a team dedicate to key activities in the trade lifecycle. They will get exposure and experience in key client facing tasks as well as working with some of our largest Clients within the Client Team and be responsible for the following activities:
- Trade and transfer placement and settlement
- Investigation and application of cash proceeds to client account
- Monitoring and follow up of client order to ensure timely settlement
- Corporate Action execution and settlement
- Investigation of reconciliation breaks
- Provide and drive service excellence in all interactions with our Client
- Be risk aware and take all steps necessary to minimise errors including fully complying with existing procedures and staying aware of procedure changes
- Escalate and advise any relevant issues to management as necessary
- Liaise and interact with internal departments, fund administrators and third parties as necessary
- Have a continuous improvement mindset; we welcome feedback to seek out and implement new and better ways of automating and streamlining processes within the team
- Assist in project work where required
- Live the company culture which values the importance of our People, Customers, Results and our external Community
Your Profile
- Strong ability and experience of multi-tasking and adapting well to change
- Proactive with strong organisational skills and the ability to work on own initiative
- Ability to work under pressure to meet deadlines
- Excellent problem solving skills
- Good interpersonal skills, working well independently and in a team environment
- Excellent accuracy and attention to detail
- Excellent communication skills, both verbal and written
- Work as a part of a diverse and friendly team atmosphere
- Taking on responsibility and delivering
- Good problem solving skills and initiative
- Good communication skills
- Organisation skills
- Expertise/willingness to learn the key aspects of the funds industry
- Dedication, team and communication skills, flexibility as well as competent handling of MS Office applications round of your profile. There are numerous good reasons to work for us: responsibility at an early stage, hybrid working model, attractive benefits, an international working environment and a broad variety of career opportunities.
