Role Title
Officer CFS Client Data Management
Clearstream’s Fund Services (CFS) division enables banks and other investment fund distributors to move towards standardization, automation, and straight-through processing of investment fund transactions.
The Vestima Service Design and Implementation unit with its Client Data management is responsible for the technical set up of clients in CFS working in close coordination with Relationship Management Support and the Client Onboarding teams.
Tasks/responsibilities
- Account set up and maintenance of client in CFS’ core banking system
- Support process enhancement and -development of client management
- Coordination and follow up with internal stakeholders
- Ensure up-to date client status for stakeholders in a timely manner
- Provide regular input on progress tracking
- Ensure a consistent and good client experience throughout the process
- Regular interaction and feedback to process stakeholders
Qualifications/required skills
- University degree, BAC + 3 or 5 with orientation finance or economics
- Customer focus is essential
- Very good organization of work and multi-tasking ability while setting right priorities
- Ability to maintain up to date knowledge and assume responsibility, capacity to work independently, as well under pressure, and meet deadlines
- Excellent communication and interpersonal skills
- Accuracy, curiosity, highly organized and flexible with problem solving skills
- Relevant experience in the fund industry is an asset
- Good knowledge of MS-Office applications, analytical skills, and attention to detail
- Fluency in English (spoken and written)
- French and/or German is an asset
Summary of Key Competencies required for the position
- Work as a part of a diverse and friendly team
- High level of organization and focus on accuracy
- Good problem-solving skills and initiative
- Ability to work independently
- Flexibility and “Can Do” attitude
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization.
