SAP Technical Consultant Customer Relations

Deutsche Börse, Cork Branch • Cork

Learn. Develop. Grow. But always: Share value

Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow – personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value!

Who we are

Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.

Cork

Your career at Deutsche Börse Group

Corporate IT is the Enterprise IT of Deutsche Boerse Group, developing and operating IT services for all corporate functions, as well as the data warehouses and reference data / master data applications which provide security, price and corporate action data for the cash, post- and pre-trade processes. In a dynamic, customer and technology-oriented environment, you would be engaged in both – our SAP team and our cloud journey towards public cloud vendors, as well as supporting us in our journey towards the cloud and new enterprise services. You will be part of a diverse team that challenges itself to provide simple solutions to complex problems and the best business outcomes.

Field of Activity
Corporate IT of Deutsche Börse Group oversees end user workplace experience, voice & communication, application development and operations for all group processes such as Financial Core, Customer Care, Control & Corporate Processes, as well as Deutsche Börse Group’s Reference Data Platform. We also develop and operate our Enterprise Analytics and Digital Boardroom which are the core of sharing and measuring our group’s success.

Our mission is simple – Make IT Run!

As a member of the IT Service Management Unit, you will support in delivering changes according to project schedule with emphasis on analyzing and documenting the needs of our business stakeholders. You will be part of a diverse team that challenges itself to provide simple solutions to complex problems and the best business outcomes.

Your Responsibilities

Design, build, test and maintenance of the ABAP, BSP (Business Server Page), FIORI based SAP CRM application and their components.
Good understanding of the CRM Business Processes
Understand benefits of using state of the art methods and tools and their application on a particular engagement; contribute to continuous development of methods and tools.
Support during the rollout phase of new releases and release introduction.
Maintenance and issue resolution of the SAP CRM application in the production environment.
Participation in agile projects with an emphasis on Service and Workflows Management
Actively collaborate with the teams in Frankfurt, Luxembourg and Cork to develop, customize and deliver problem/incident resolutions and support internal customers.

Your Profile

University degree in computer science or a comparable education
Minimum 5 years’ experience working in SAP CRM
Proven skills in SAP CRM custom development/enhancements, one order framework, AET, EEWB, WorkFlow, IDOCs, SOAP/REST WebServices
Proven skills developing/changing SAP CRM WebUI components/views, configuring ERMS/rule policies, understanding of IBASE and complex product configurations
Proven skills developing/maintaining ODATA serivces for SAP CRM processes
Software development in ABAP OO with Eclipse or SAP GUI
Proven skills in HANA DB related development, CDS Views, knowledge in SQL / noSQL are assets
Knowledge in FIORI, SAP Cloud Integration Gateway is an asset
Excellent understanding of JIRA workflows and processes
Fluency in English is mandatory, in verbal and written form; German is an asset.
Ideally: experience in working in a regulated environment (Financial / Insurance Industry, Public services)

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, part-time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.