Tasks/Responsibilities
- Maintain data integrity of managed fund unit prices in Clearstream Australia internal system and generate multiple reports for clients within tight timeframes, in observance of internal procedures
- Elevate client service levels by resolving client queries diligently in a timely manner & escalate complex issues to the manager
- Perform operational tasks such as generating price age reports, follow up with relevant fund manager(s) or clients, where the reporting of unit prices are delayed or obtain distribution related data to be uploaded into the system
- Add and/or delete funds in internal system
- Performing fund addition/deletions to the CAL’s internal system
- Rapidly come up a steep knowledge and experience curve of Clearstream Australia's proprietary operational system (B3). Proficiency is to be achieved within 3 months
- Navigate the system (B3) with ease to facilitate enquiries, processing and reporting
- Keep up to date at all times with system enhancements and changes that impact on usage and client deliverables
- Proficient with the variations between clients and their associated deliverables
- Learn and identify the variations between types of fund structures and the ability to service it on the platform
- Cross training of operational responsibilities with peers
Qualifications / Required Skill
- Bachelor's degree in Finance, Accounting, Economics, Business or a related field
- Minimum 2 years experience in fund operations or financial services
- Very strong attention to detail and ability to manage competing priorities under tight deadlines
- High level of professionalism and work ethic
- Excellent oral and written communication skills
- Intermediate level abilities in Excel, Outlook and other Microsoft applications
- Good understanding of managed funds industry either from data aggregator, custody, fund manager or registry background
Must have necessary permission / legal documentation to work in Australia
