Business Operation Readiness Client Testing Officer (f/m/d)

Clearstream Services Prague Branch • Prague

Learn. Develop. Grow. But always: Share value

Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow – personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value!

Who we are

Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.

Prague

Your career at Deutsche Börse Group

Your area of work

Business Operation Readiness Client Testing is composed of all operational staff in Luxembourg and Prague. Staff in this team have a strong business knowledge and understand the applications used within operations.

This team is also aggregating all external customer testing activities and acts as the Central point for any external customer testing with standardized processes.

As a Customer Test Officer, you will be assisting B2B clients (large financial institutions operating on the market) in implementing Clearstream Banking products with focus on supporting internal & customer testing and processing SWIFT messages in testing and ensuring a smooth deployment in production.

Your responsibilities

Coordination of external testing for changes introduced by a project inc. ad-hoc requests
Execution of external testing (customer testing) – support customer E2E testing of SWIFT messages
Analyze customer connectivity profiles / requirements / issues encountered in testing
Onboarding of strategic client and partnerships customer testing
Contribute to the BAT testing team as needed

Your profile

Good business knowledge and understanding of Clearstream's products and services, in particular Settlement and Custody
Knowledge of SWIFT ISO15022/20022 messages for settlement messages
Excellent communication skills, highly customer-oriented
Strong analytical and problem-solving skills, care for detail
Good organisational skills
Willingness to build network with project team members in Business and IT
Proficiency in written and spoken English; French/German language skills will be an asset
Dedication, flexibility as well as ability to work in a fast-paced environment

You can look forward to our benefit package

Hybrid working model
Discounted company shares
Meal allowance & Flexible benefit account
Free Multisport card & annual transportation ticket in Prague
High-coverage life and accident insurance & Pension Fund contribution
Extra Vacation days
Personal Learning & development budget
Company initiatives (LGBT+ network, ToastMasters, Women@DBG, ...) and way more!

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, part-time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.