Client Lifecycle Services Officer (f/m/d)

Clearstream Services Prague Branch • Prague

Learn. Develop. Grow. But always: Share value

Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow – personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value!

Who we are

Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.

Prague

Your career at Deutsche Börse Group

What will be your position in our team?

In your new role, you will participate in a wide range of processes from Client Onboarding, and lifecycle management, as well as support the KYC process.

You will be responsible for Client documentation handling, Client data maintenance in the different systems e.g. CBL/CBF account maintenance, SAP data, LEI, client names, Client signature verification As a Service, and rogatory commission / historical researches for services mentioned hereabove

What will your working days look like?

Monitor, verify and execute incoming internal/external requests (signature verification, account opening, documentation validation)
Verify accuracy and completeness of the requests and provide feedback
Provide regular status on achievements to Governance Hub
Support Governance Hub in system testing execution
Collection and storage of customer documentation
Research activities

You are a good fit if you have...

Strong organizational and solution orientation skills, focus, attention to detail, multi-tasking ability
Ability to work independently as well as in a team in a diverse and international environment
Adaptability and ability to thrive in a fast-paced, changing environment
Experience with SAP systems (ERP, CRM, S4, Fiori), account maintenance and archiving tools is an advantage

Additional information

We have a standard workday of 8 hours, with flexible shift schedules ranging from 8:00 AM to 6:00 PM to accommodate market demand (also during Public Holidays). On pre-defined dates, certain tasks require presence after end of day-time processing and could require to work until 10 PM
Our shift schedules are agreed upon within the team, allowing for a collaborative and supportive work environment.

You can look forward to our benefit package:

Hybrid Work and Flexible working hours
Work from abroad - 12 days of remote work from EU countries per year
Pension fund contribution - 3% of your gross salary (5% after 5 years with us)
Health & Wellbeing - fully covered Multisport card, life & accident insurance, sick days and 100% salary contribution during sick leave (up to 56 days)
25 vacation days
Mobility - fully covered public transport in Prague & free parking
Flexible Benefit Account (Pluxee) - 1200 per month
Group Share Plan - discount on company shares
Personal Development - annual budget of €690 .. and way more!

Please note that we only offer limited contract for this position (maternity cover).

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.