Field of activity
Reporting into the Head of KYC & Onboarding Team, you will support the daily activity of relationship managers with an understanding of all documentation that is used to set up a new customer and maintain existing ones.
Task/responsibilities
- Perform thorough KYC reviews on Clearstream Fund Centre clients and ensure compliance with regulatory requirements
- Ensure strict adherence to existing AML policies and perform thorough checks on clients with this regard
- Oversee annual reviews in line with Clearstream Fund Centre risk rating and due diligence procedures
- Collaborate with internal teams to ensure compliance with KYC and AML frameworks
- Provide a document list to a customer requesting to open a new account
- Verify completed customer document package for pre-check
- Collect required documents for new customer or service change
- After having reviewed and validated the collected documents, prepare the package for the customer onboarding approval process
- Manage customers on a day-to-day basis and optimize customer processes
- Support RM in respect to escalated customer queries and other customer-related administrative tasks
- Ensure that prospects are turned into satisfied customers by migrating them quickly and efficiently
Qualifications/required skills
- University degree in Economics, Business Administration, Finance, or another relevant subject
- Good understanding of the financial services industry and especially the funds industry
- Excellent communication skills, customer focus and service orientation
- An understanding of banking products and processes in the funds industry
- An understanding of Banking, Asset Managers and Global Custodians
- Sensitivity towards cultural differences
- Capacity to work independently, a curious state of mind, results-oriented
- Languages: English, Knowledge of French & German would be an additional asset.
