Your area of work:
Clearstream's investment funds services enable banks and other investment fund distributors to move towardsstandardization, automation, and straight-through processing of investment fund orders. The Investment FundsVestima Service Design and Implementation unit is a team dedicated to support client onboarding and processdesign around fund execution having direct collaboration with Sales-, Product- and Relationship ManagementTeams. In addition, and amongst other tasks the team manages and supports in- and external testing partneringwith stakeholders and driving automation of processes.
Your responsibilities:
- Customer on-boarding: scoping, migration planning and coordination
- Support product enhancement and development
- Active client communication and expectation management
- Transfer Agent implementations: manage the migration to Vestima (order routing platform) and Central Facilityfor Funds (settlement service) together with clients
- SWIFT 20022 testing & implementation
- Partner with clients for end-to-end testing as well as performing internal testing for system enhancement
Your profile:
- University degree, BAC + 3 or 5 with orientation finance or economics
- 3+ years relevant experience in the fund industry
- Customer focus is essential
- Excellent communication and interpersonal skills
- Accuracy, curiosity, highly organized and flexible with problem solving skills
- Ability to maintain up to date knowledge and assume responsibility, capacity to work independently, as wellunder pressure, and meet deadlines
- Good knowledge of MS-Office applications, analytical skills, and attention to detail
- Fluency in English (spoken and written)
- SWIFT knowledge is an asset
- French and/or German is an asset
Your competences:
- Work as a part of a diverse and friendly team
- High level of organization and focus on accuracy
- Good problem-solving skills and initiative
- Ability to work independently
- Flexibility and “Can Do” attitude
