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Data Entry Specialist - Global Key Account Management (f/m/d)
Deutsche Börse Prague Branch • Prague
Who we are
Deutsche Börse Group is one of the world’s leading exchange organisations and an innovative market infrastructure provider. With our products and services, we ensure that capital markets are fair, transparent, reliable, and stable. Together, we develop state-of-the-art IT solutions and offer our IT systems all over the world. Play a key role in our mission: to create trust in the markets of today and tomorrow.
Prague
Your career at Deutsche Börse Group
Your area of work
We are building a new centralized back-office function in Prague within Global Key Account Management and Operational Efficiency. This team will take over all non-client-facing operational tasks that are currently handled individually — and often differently — by the various KAM units. As a Data Entry Specialist, you will ensure accurate, timely and audit-proof processing of client data and change requests across Eurex ETD, OTC IRD, Repo and Cash. Your focus will be on internal collaboration with the KAM teams rather than direct client interaction. Beyond day-to-day execution, you are encouraged to flag process inconsistencies and automation potential — your input will help shape how we drive standardization across the units.
Your responsibilities
- Execute data entry and maintenance tasks related to client onboarding, static data and account administration across Eurex, ECAG and FWB
- Process administrative requests as received from the KAM teams (e.g. address changes, reference data updates, documentation checks)
- Ensure high data quality, consistency and completeness across internal systems; maintain audit-proof documentation
- Help shape the standardization of KAM processes by identifying inconsistencies across units and realizing improvements in close collaboration with the rest of the Operational Efficiency team
- Help shape the Salesforce CRM rollout by contributing hands-on to user acceptance testing (UAT) and providing feedback from an operational perspective
- Perform quality checks and validations on client-related data
- Contribute to guidelines, templates, and best practices for the new function
Your profile
- Completed commercial apprenticeship with relevant professional experience, or a university degree in business administration, finance, economics or a related field
- At least 1–2 years of hands-on experience in data entry, back-office operations, or administrative support
- High accuracy and a structured, reliable working style — comfortable with high volumes of repetitive tasks
- Experience with CRM platforms (ideally Salesforce), SAP or comparable enterprise systems; familiarity with process analytics or workflow tools is a plus
- Fluent in English (written and spoken); German is a plus
- Team-oriented with strong organizational skills and a keen eye for what could work better
You can look forward to our benefit package:
- Hybrid Work and Flexible working hours
- Work from abroad - 12 days of remote work from EU countries per year
- Pension fund contribution - 3% of your gross salary (5% after 5 years with us)
- Health & Wellbeing - fully covered Multisport card, life & accident insurance, 100% salary contribution during sick leave (up to 56 days)
- 25 vacation days
- Mobility - fully covered public transport in Prague & free parking
- Flexible Benefit Account (Pluxee) - 1200 per month
- Group Share Plan - discount on company shares
- Free Access to E-Learning Platforms, Internal Development Programs, Mentoring & Learning Budget
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.
Recruiting Team
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