Account/Service Manager Intercompany Organization (f/m/d)

Deutsche Börse Group is a globally renowned financial service provider with a rich history, offering its employees a strong multicultural background and a secure future. In Prague, we welcomed our first employees in 2006 and we have been growing ever since. The local team of over 1,400 employees from more than 70 countries brings a diverse mix of experts who are changing the game of the financial industry.

Field of activity

You will work in the Account / Service Management Team of Deutsche Börse Prague Branch and collaborate closely with experts across the entire Deutsche Börse Group, with the business and IT as well as with control functions involved in the entire intercompany contract lifecycle. As an associate in this team, you take care of intercompany contractual relationships among legal entities of Deutsche Börse Group. You manage the entire contract lifecycle starting with the analysis of the requirements and support of service scope negotiations between Customer and Supplier through the contract set up to the reconciliation with other internal stakeholders until the signature collection of the legal entities on both sides. On top of that you will maintain those contracts during their lifecycle with all related activities within the team’s scope.

Tasks/responsibilities

• Manage the intercompany contract end-to-end creation as well as approval process with respective internal Group stakeholders (e.g. Outsourcing, Accounting, Tax etc.)
• Support internal supplier in definition of service scope, pricing and KPI
• Facilitate alignment between internal customers and suppliers
• Create report on a regular basis to executive management
• Maintain data quality of services and KPIs in respective tool
• Be the single point of contact for the responsible legal entities and business owners on intercompany contract related topics

Qualification/required skills

•        1-3 years of experience working within customer service, account management service or a comparable function

• Excellent communication skills in written and verbal in English; knowledge of German would be a strong advantage
• Excellent integrated thinking skills between business and technology, coupled with high degree of clients and stakeholder centricity
• High analytical and problem-solving competence
• Profound experience in process definitions, conceptual work, and structured management reporting
• Experience in stakeholders and people management
• Team player, self-motivated, performance driven and target oriented working ethics
• Knowledge about the services delivered by especially by Deutsche Börse Group entities would be preferable
• Knowledge about Microsoft Power-Apps (e.g. Power BI) is an asset

You can look forward to our benefit package:

• Hybrid Work and flexible working hours
• Work from abroad + 12 days of remote work from EU countries per year
• Pension fund contribution -3% of your gross salary (5% after 5 years with us)
• Health & Wellbeing – fully covered Multisport card, life & accident insurance, sick days and 100% salary contribution during sick leave (up to 56 days)
• 25 vacation days
• Group Share Plan – discount on company shares
• Personal Development – annual budget of €690 … and way more