Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 16,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team!
Funds Operations
Clearstream Australia Limited • Sydney
Who we are
Deutsche Börse Group is one of the world’s leading exchange organisations and an innovative market infrastructure provider. With our products and services, we ensure that capital markets are fair, transparent, reliable, and stable. Together, we develop state-of-the-art IT solutions and offer our IT systems all over the world. Play a key role in our mission: to create trust in the markets of today and tomorrow.
Sydney
Your career at Deutsche Börse Group
The Role
- Work within the Transitions Team to create market accounts for client migrations
- Tracking and monitoring of application forms, static data and updating progress dashboards
- Resolution of issues with Fund Managers in a timely manner
- Provide support to clients for managed funds and services within global services teams
- Investigate, monitor, record and resolve any queries/issues raised by client via phone or email
- Undertake review of clients’ activities and utilization of products to suggest changes/improvements and identify development and training requirements
- Resolution of client issues within delegated authority in a timely manner
- Ensure timely and accurate processing of daily investment funds operational activities (Income, Corporate actions, Order Routing, Outgoing Payments, Client Migration activities, Market account opening)
- Perform daily checks and reconciliation with fund managers on trades/transfers placed
- Completion of documents required by fund managers
- Prioritise own daily responsibilities and assurance that is in line and working together with the team’s deliverables
- Processing/authorization of all processing in line with delegated authorities
- Authority to resolve minor client issues, whilst keeping senior and management updated
- Authority to escalate upwards in an effort to obtain support and assistance
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.
Contact
Recruiting Team
Take your career to the next level with us and embrace new challenges!
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