Test Management Officer

Role Title 

Test Management Officer

Position Description

We are looking for an enthusiastic and self-sufficient person to join our dynamic and innovative team, where we are committed to testing and delivering IT solutions that drive our company success. 

Our team fosters and values creativity, collaboration and continuous improvement and if you are passionate about quality assurance and eager to make a significant impact and be at the forefront of technology change, then we want to hear from you! 

As a Test Management Officer, you will play a crucial role in ensuring the quality and functionality of software applications before they go live. You will work closely with cross-functional teams to understand business requirements, oversee test strategies, resource management, supervise execution and oversee appropriate management of defects. Your keen eye for detail and problem-solving skills will help us deliver exceptional products that exceed our clients’ expectations, while also giving the successful candidate a unique opportunity to gain valuable experience across all functional areas to broaden their skill set.

Key Accountabilities/Responsibilities

⦁    Engage with Business Analysts, Developers, and Stakeholders: Work closely with cross-functional teams to understand and define business requirements, shaping a comprehensive business acceptance test strategy.
⦁    Partner with Business Testers: Foster strong collaboration with business testers, ensuring clarity on test requirements, timelines, and acceptance scenarios.
⦁    Coordinate Business Acceptance Testing: Oversee and facilitate business acceptance testing activities to ensure smooth and efficient execution.
⦁    Monitor and Report Test Progress: Prepare detailed test progress reports for line managers, providing clear insights and updates on the testing lifecycle.
⦁    Support Transition Tests and Results: Assist in managing transition tests, tracking results, and ensuring all issues are addressed promptly.
⦁    Post-Implementation Support: Contribute to the preparation of close-down reports and collaborate with the INR team to provide seamless post-implementation support.
⦁    Team Collaboration: Actively work with team members, contributing to collective tasks and achieving shared goals.

Summary of Key Competencies required for the position. 

•     Analytical Thinking: Ability to analyze complex business requirements.
•     Attention to Detail: Keen eye for identifying discrepancies and ensuring all aspects of the software meet the specified requirements.
•     Communication Skills: Strong verbal and written communication skills to effectively collaborate with stakeholders, developers, and other team members.
•     Problem-Solving: Aptitude for identifying issues and working through potential solutions to ensure high-quality outcomes.
•     Collaboration: Ability to work well within a team, supporting colleagues and contributing to collective tasks.
•     Customer Focus: Understanding of customer operations and the ability to align testing processes with customer needs and expectations.
•     Adaptability: Flexibility to adjust to changing requirements and priorities in a fast-paced environment.
•     Time Management: Efficiently managing time and resources to meet deadlines and deliverables.
•     Continuous Learning: Commitment to staying updated with the latest testing tools, techniques, and industry trends.

Experience, Qualifications & Background Ideally Required 

⦁    Proficient in MS Office, with advanced knowledge of Microsoft Excel being a plus.
⦁    Familiarity with Clearstream’s products and services is advantageous.
⦁    Experience or willingness to upskill in the areas of Distribution is an advantage
⦁    Strong analytical skills and attention to detail.
⦁    Excellent organizational abilities.
⦁    Outstanding communication skills and a willingness to build a network beyond the Operations team.
⦁    Experience with Summit, Agile methodologies, and testing tools such as JIRA and ALM is a plus.

NOTE:  This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization.