Specialist Business Operations (f/m/d)

Your area of work
Market Data + Services is responsible for the safe, reliable and efficient delivery of our Data Services to customers by running our day-to-day business. Market Data + Services MD+S Business Operations operates and supervises the market data of Deutsche Börse Group and delivers market data to external data vendors and all European National Competent Authorities like BaFin. It ensures safe and orderly market data reporting and runs the customer helpdesks for related market data and all Regulatory Reporting Systems. As an employee at Regulatory Services MD+S Business Operations you will be actively helping the team that supports market participants in all functional related questions, performs quality assurance of market data distribution, contributes to system and data model changes as well as handles exceptional situations.
 

Your responsibilities

• Performing day-to-day activities to ensure an error-free and smooth functional operation of market-data as well as regulatory systems within various subject areas: real-time data, reference data, system interfaces & tools as well as emergency handling
• Monitoring of market data distribution activities and taking responsibility to monitor other quality assurance processes 
• Functional support for customer enquiries regarding market data, services and products (customers include in particular banks, data vendors and other customers in the financial environment)
• Active participation in different projects
• Active support in the introduction of new products, regular releases and change management
• Optimization of existing services
• Central point of contact for internal and external customers and service providers

Your profile

• You have successfully completed your degree in finance/economics or have a comparable qualification
• You have a strong analytical mindset and the ability to break down complex topics into operable steps and present them to the team or senior management
• You are able to effectively communicate in an international, multi-lingual environment and with different stakeholders and management
• You are reliable and have the ability to work under pressure as well as independently
• You having initial experience with MiFID II / MiFIR and with the dissemination of market data would be an advantage
• You are experienced with Microsoft Office applications, such as Excel, Access as well as PowerPoint
• You are fluent in both the English and German language
• You are willing to work in shifts