Student - Client Connectivity Support & Product Management (f/m/d)

Clearstream Services Prague Branch • Prague

Learn. Develop. Grow. But always: Share value

Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow – personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value!

Who we are

Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.

Prague

Your career at Deutsche Börse Group

Field of activity

In your new position you will be assisting B2B clients (large financial institutions operating on the market) in implementing, maintaining, and troubleshooting Clearstream Banking connectivity products. The type of tasks is highly diversified.

Tasks/responsibilities

Advise customers on the day-to-day usage of Clearstream Banking connectivity media
Provide clients with support on their connectivity setup
Support the roll out of the new connectivity tool
Assist clients in finding a solution to technical issues and make recommendations
Train customers on the Clearstream connectivity products
Participate in the connectivity product requirement review and development process

Qualifications/required skills

Written & spoken English as English is the primary means of communication. French, German or any other language are of advantage
Proactive approach in customers’ support
IT skills: proficient with Microsoft Office package and Teams
Excellent customer-oriented communication as well as strong analytical skills
Strong problem-solving skills, accuracy, ability to work as part of the team
Interest in financial markets and open-minded approach towards IT infrastructure
Ability to work in a constantly changing environment and prioritize tasks

You can look forward to our benefit package

Hybrid Work and Flexible working hours
Health & Wellbeing - fully covered Multisport card
Meal allowance for each working day (paid directly to your salary)
Flexible Benefit Account (Pluxee) - 300 per month
Referral bonus - for a successful recommendation of your friend worldwide

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, part-time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.